Frequently Asked Questions
What is ”My Beauty” Loyalty Program ?
What is ”My Beauty” Loyalty Program ?
“My Beauty” Loyalty Program is our rewards program that allows you to earn beauty points every time you shop and to enjoy benefits including birthday gifts, exclusive deals, free shipping, and much more!
How do I become a member of “My Beauty” Loyalty Program ?
How do I become a member of “My Beauty” Loyalty Program ?
You just need to create an account on Loolia Closet and enjoy your shopping experience. You will be earning beauty points with every new purchase.
How can I benefit from “My Beauty” Loyalty Program ?
How can I benefit from “My Beauty” Loyalty Program ?
It’s easy and fun! Login to your account on Loolia Closet, shop, earn beauty points, cumulate them, and benefit from the great advantages from cash back to free products or supporting charities.
How can I earn beauty points?
How can I earn beauty points?
You can earn beauty points by making a purchase on Loolia Closet.
I don’t have an email, can I still benefit from “My Beauty” Loyalty Program?
I don’t have an email, can I still benefit from “My Beauty” Loyalty Program?
“My Beauty” Loyalty Program is based entirely on the email acting as a unique identifier, without an e-mail you will not be able to create an account on Loolia Closet.
Once I make a purchase, will points show immediately in my account?
Once I make a purchase, will points show immediately in my account?
Your beauty points will show in your account the moment your order is paid and fulfilled.
Can I benefit from more than one reward redemption method at the same time?
Can I benefit from more than one reward redemption method at the same time?
We know it’s tempting. Unfortunately, rewards and discounts are not stackable, which means you can only use one reward redemption method at a time.
How can I redeem my beauty points?
How can I redeem my beauty points?
You can redeem your beauty points on LooliaCloset directly by exchanging them to a cash back, or a free product. You can also support the charity of your choice.
Can phone numbers replace emails?
Can phone numbers replace emails?
No, only e-mails are valid methods of account creation and thus subscription to “My Beauty” Loyalty Program.
Can I transfer or give my beauty points as a gift to another member?
Can I transfer or give my beauty points as a gift to another member?
Unfortunately, you cannot transfer or “gift” your beauty points to anyone else.
Can my beauty points be cancelled or deducted from my balance?
Can my beauty points be cancelled or deducted from my balance?
If you cancel a product or an order you placed, you will not earn beauty points because you will not be charged for this product/order you cancelled. If you return a product you purchased, all your beauty points earned from this purchase will be deducted from your balance.
